Tuition Not Posted Report

The Tuition Not Posted report provides you with a list of students who are enrolled in classes, but no tuition fees have been posted to their account. 

You can find this report under the Transactions (menu) > Transaction Reports > Tuition Not Posted.

  • Confirm all students enrolled in classes have tuition fees posted to their family account.
  • Manage your tuition revenue stream.

Run this report if you have tuition posting turned off in the Parent Portal and Online Registration.

Business Scenario

You are reviewing student enrollments for the month of November and you need to confirm all students have a tuition fee posted for every class. This is important because you don't want to lose any revenue!

To create this report use these two search filters:

  • Enrollment (as of) from 11/1/2020 through 11/30/2020
  • Tuition Fee posted on or after, select date from calendar 11/1/2020 (or the date this billing cycle's tuition was posted)

The report results will display all students that did not have fees posted to their family account.

Search Criteria

Filter the report using the Search Criteria and Jackrabbit will compile a list of students who meet ALL of the criteria chosen.

Report Results

The report results can be customized to show or hide columns of information, sort, and filter columns, or modify column width. Click the More (icon)to export the report data to Excel.

  • Resolve Single Student Listed - Click on the Family name in the report to access the Family record. In the Family record, click on Make Sale/Post Fees to post tuition fees to the account.
  • Resolve Multiple Students Listed - If the report shows multiple students that appear to have been omitted from tuition posting for the same reason, follow these steps to resolve:

    1. Identify the issue that prevented the students from having tuition posted and rectify it.
      Example: Several students from the same class appear on the Tuition Not Posted report. When posting fees, a session value was selected but that session value did not exist in the Class record > Summary tab so those students were not pulled into the batch. Add the session value to the Class record.
    2. Go to Transactions (menu) > Post Tuition Fees and use the Search Criteria to post to those students all at once. 
    3. Click Preview Tuition Fees.
    4. Select the check box in the last column (Post) for each student you want to post tuition fees and click Post Fees.
    5. Rerun the Tuition Not Posted report to confirm all the students on the report are removed.

Refer to Work with Grids in Jackrabbit for more details on how easy and flexible these grids are to work with. You can filter, sort, hide, lock, and adjust your report results.