Email a Class

Jackrabbit offers you multiple ways to quickly email your classes.

When you are entering the text for your email message, use Shift+Enter to create single spacing between lines and the Enter key for double spacing.




Expand each section below for details on emailing your classes.

Email from a Class Record

  1. Locate a class under the Classes (menu) > All Classes or from the global search at the top of every page.
  2. Click the Email/Text Class button to open the Email/Text Class page. The class name and current enrollment are displayed.


  3. Select a Template if desired and the email Type (plain text or HTML).
  4. Enter an Email Subject Line and Message.
    • We recommend you compose your email message in the Jackrabbit email editor. If you copy/paste from another application (i.e., Microsoft Word), there may be hidden code that will affect how your email appears to your intended recipient.
  5. Click Attach File, Insert Image, or Choose from Dropbox to attach files and add images if needed. See the Help Article Email Attachments and Images for more details.
  6. Using the Search Criteria, select whether or not you want to include waitlisted students, future enrollments, and future drops.
  7. In the Recipients section:
    • Select who to Send message to. You can send to Contacts, Students and Staff, Contacts and Students, Contacts and Staff, Contacts Only, Students Only, or Staff Only.
    • If you want to Include mass email opt-out, change the drop-down to Yes.
    • Select a reply email address from Email replies sent to, which includes the email addresses of all User IDs and Locations in your database. Note: The main email address in Organization Defaults is also sent a copy of the email.
    • Optionally, use the Send additional emails to drop-down to include selected User IDs or Location email addresses.
  8. Click Preview List.


  9. Clear the checkbox for any families you want to omit. You can clear the Check All header checkbox to remove every email address and select only specific families.
  10. Click Send Now to send the email right away, or select Send Later to schedule the email to be sent later. See our Help article Schedule an Email for more information.

Email a Single Class from Classes (menu) > All Classes

  1. Go to the Classes (menu) > All Classes.
  2. Click the row menu> select Email/Text Class to open the Email/Text Class page. The class name and current enrollment are displayed.
  3. Select a Template if desired and the email Type (plain text or HTML).
  4. Enter an Email Subject Line and Message.
    • We recommend you compose your email message in the Jackrabbit email editor. If you copy/paste from another application (i.e., Microsoft Word), there may be hidden code that will affect how your email appears to your intended recipient.
  5. Click Attach File, Insert Image, or Choose from Dropbox to attach files and add images if needed. See the Help Article Email Attachments and Images for more details.
  6. Using the Search Criteria, select whether or not you want to include waitlisted students, future enrollments, and future drops.
  7. In the Recipients section:
    • Select who to Send message to. You can send to Contacts, Students and Staff, Contacts and Students, Contacts and Staff, Contacts Only, Students Only, or Staff Only.
    • If you want to Include mass email opt-out, change the drop-down to Yes.
    • Select a reply email address from Email replies sent to, which includes the email addresses of all User IDs and Locations in your database. Note: The main email address in Organization Defaults is also sent a copy of the email.
    • Optionally, use the Send additional emails to drop-down to include selected User IDs or Location email addresses.
  8. Click Preview List.


  9. Clear the checkbox for any families you want to omit. You can clear the Check All header checkbox to remove every email address and select only specific families.
  10. Click Send Now to send the email right away, or select Send Later to schedule the email to be sent later. See our Help article Schedule an Email for more information.

Email Multiple Classes from Classes (menu) > All Classes

  1. Go to the Classes (menu) > All Classes.
  2. Select the checkbox in the 1st column for the classes you want to include in the email. To select all classes in the grid, leave the checkboxes in the 1st column blank.
  3. Click the Send a Message (icon) and select Email from the drop-down menu.
  4. Define your audience in the pop-up window and click Next: Add'l Settings.
  5. Complete the Additional Settings and click Next: Composer to open the Message Classes page.
  6. Select a Template if desired and the email Type (plain text or HTML).
  7. Enter a Subject line and Message.
    • We recommend you compose your email message in the Jackrabbit email editor. If you copy/paste from another application (i.e., Microsoft Word), there may be hidden code that will affect how your email appears to your intended recipient.
  8. Click Attach File, Insert Image, or Choose from Dropbox to attach files and add images if needed. See the Help Article Email Attachments and Images for more details.
  9. Click Preview List.


  10. Clear the checkbox for any families you want to omit. You can clear the Check All header checkbox to remove every email address and select only specific families.
  11. Click Send Now to send the email right away, or select Send Later to schedule the email to be sent later. See our Help article Schedule an Email for more information.


Emails sent to contacts and students will be retained in the family email history for 365 days (Misc tab > View Sent Emails). Currently, there is no log for emails sent to staff/instructors.