|Permissions control the ability of your Users to see certain data and take specific actions. Before moving forward review Time Clock Administrator - Required User Permissions.|
One or more people in your organization should be selected to work with the Jackrabbit Time Clock.
Managing the Time Clock is a four-step process that should be completed in the following order:
- View time entries and resolve incomplete time entries.
- Approve or Unapprove time entries.
- Close the pay period (all time must be approved before a pay period can be closed).
- Export the data for payroll processing with Express Payroll, QuickBooks, or Excel.
Jackrabbit only accepts a 12-hour format when entering time into the time fields. You will be prompted to enter the next digit and am or pm. Note: when entering a single-digit number, you must either enter a "0" before the number or enter a ":" after the number. Military time is not accepted!
Frequently Asked Questions
Q. Why can't I see some of the options under the Time Clock menu?
A. There are several User ID permissions that control a User's ability to work with the Time Clock.
These permissions are located in the Staff and Staff Portal permission categories. Edit a User ID's permissions from the Gear (icon) > Settings > General > User IDs (left menu) > click link on the User ID to be edited > User Permissions (left menu).
Refer to Time Clock Administrator - Required User Permissions for a complete list.
Q. Can I export staff time data from Jackrabbit to a payroll system?
Q. Why is the Time Clock time off?
A. Check your Daylight Savings time settings. Go to the Gear (icon) > Settings > General > Organization Defaults (left menu) > Time & Date Settings (section).
Review and confirm your Time Zone and Observe Daylight Saving settings are correct. Enter current DST Start and DST End dates. Click Save Changes.