Save and Launch the Remote Access Staff Portal as an App on a Mobile Device

Your Staff Portal remote entry point can be saved to your iPhone/iPad/Android device just like an app. Once it is saved it can be launched via an icon just like any other app.

Add the Staff Portal to your Mobile Device

iOS/iPad/iPhone devices must use Safari web browser.

Android devices must use either Chrome or the native Web Browser.

  1. Open a web browser on your mobile device and enter this URL:
  2. Replace "XXXXXX"  in the URL with your Org ID.
    Note: Your Org ID can be found from the Gear (icon) > Account > My Account.
  3. Enter the username and password at the Staff Portal login screen. From here you can save it as a web app to your device.

Save the Staff Portal App to a Mobile Home Screen

iOS Users

Open the context menu by clicking the square with an upward pointing arrow icon centered at the bottom of the screen. From this menu, click Add to Home Screen.

Android Users

Click the 3 vertical dots in the upper right-hand corner to open the context menu. Then click Add to Home Screen to save as a web app.

Frequently Asked Questions

Q.  Can we use a Kindle to access the Staff Portal?

A.  Yes, you can access Jackrabbit's Staff Portal remotely using the Silk browser on a Kindle. You cannot, however, save an icon to the home screen for the remote access to be used as an app as you would with a smartphone, Android tablet, or Apple iPad.