Email Classes

Expand/Collapse All

Click on any location below to learn how to send an email from that location.

Class Record

1. Locate a class under the Classes (menu) > All Classes or from the global search at the top of every page.
2. Click the Email/Text Class button to open the Email/Text Class page. The class name and current enrollment are displayed.
   
   
3. Select a Template if desired and the email Type (plain text or HTML).
4. Enter an Email Subject Line and Message.
   • We recommend you compose your email message in the Jackrabbit email editor. If you copy/paste from another application (i.e., Microsoft Word), there may be hidden code that will affect how your email appears to your intended recipient.
5. Click Attach File, Insert Image, or Choose from Dropbox to attach files and add images if needed. See the Help Article Email Attachments and Images for more details.
6. Using the Search Criteria, select whether or not you want to include waitlisted students, future enrollments, and future drops.
7. In the Recipients section:
   • Select who to Send message to. You can send to Contacts, Students and Staff, Contacts and Students, Contacts and Staff, Contacts Only, Students Only, or Staff Only.
   • If you want to Include mass email opt-out, change the drop-down to Yes.
   • Select a reply email address from Email replies sent to, which includes the email addresses of all User IDs and Locations in your database. Note: The main email address in Organization Defaults is also sent a copy of the email.
   • Optionally, use the Send additional emails to drop-down to include selected User IDs or Location email addresses.
8. Click Preview List.
   
   
9. Clear the checkbox for any families you want to omit. You can clear the Check All header checkbox to remove every email address and select only specific families.
10. Click Send Now to send the email right away, or select Send Later to schedule the email to be sent later. See our Help article Schedule an Email for more information.

Waitlist

Email an Individual Student

1. From the Class record > Waitlist tab, click the More Options icon on the Student card.
2. Click Send A Message, then select Email.
   
   
3. In the Define Audience window, choose if you want to send the email to contacts or staff in addition to the student.
4. Click Next: Add'l Settings.
5. Complete the Additional Settings, then click Next: Composer.
6. Select a Template if desired and the email Type (plain text or HTML).
7. Enter an Email Subject Line and Message.
   • We recommend you compose your email message in the Jackrabbit email editor. If you copy/paste from another application (i.e., Microsoft Word), there may be hidden code that will affect how your email appears to your intended recipient.
8. Click Attach File, Insert Image, or Choose from Dropbox to attach files and add images if needed. See the Help Article Email Attachments and Images for more details.
9. Click Preview List.
10. The list shows everyone who will receive the email. Review the list and clear the checkbox for any person you want to remove.
11. Optionally, click the Show Message link to preview the message before sending.
12. Click Send Now to send the email right away or select Send Later to schedule the email to be sent later. See our Help article Schedule an Email for more information.
    
    

Email Multiple Students

1. From the Class record > Waitlist tab, choose recipients.
   • Select checkboxes on Student cards to choose specific students to message.
   • Clear all checkboxes to message all students.
2. Click the More Options icon at the top of the waitlist.
3. Click Send A Message, then select Email.
   
   
4. Define your audience in the pop-up window. Choose if you want to send the email to contacts or staff in addition to students.
5. Click Next: Add'l Settings.
6. Complete the Additional Settings and click Next: Composer.
7. Select a Template if desired and the email Type (plain text or HTML).
8. Enter an Email Subject Line and Message.
   • We recommend you compose your email message in the Jackrabbit email editor. If you copy/paste from another application (i.e., Microsoft Word), there may be hidden code that will affect how your email appears to your intended recipient.
9. Click Attach File, Insert Image, or Choose from Dropbox to attach files and add images if needed. See the Help Article Email Attachments and Images for more details.
10. Click Preview List.
11. The list shows everyone who will receive the email. Review the list and clear the checkbox for any person you want to remove.
12. Optionally, click the Show Message link to preview the message before sending.
13. Click Send Now to send the email right away or select Send Later to schedule the email to be sent later. See our Help article Schedule an Email for more information.
    
    

All Classes (Classes menu)

Email an Individual Class

1. Go to the Classes (menu) > All Classes.
2. Click the row menu> select Email/Text Class to open the Email/Text Class page. The class name and current enrollment are displayed.
3. Select a Template if desired and the email Type (plain text or HTML).
4. Enter an Email Subject Line and Message.
   • We recommend you compose your email message in the Jackrabbit email editor. If you copy/paste from another application (e.g., Microsoft Word), hidden code may affect how your email appears to your intended recipient.
5. Click Attach File, Insert Image, or Choose from Dropbox to attach files and add images if needed. See the Help Article Email Attachments and Images for more details.
6. Using the Search Criteria, select whether or not you want to include waitlisted students, future enrollments, and future drops.
7. In the Recipients section:
   • Select who to Send message to. You can send to Contacts, Students and Staff, Contacts and Students, Contacts and Staff, Contacts Only, Students Only, or Staff Only.
   • If you want to Include mass email opt-out, change the drop-down to Yes.
   • Select a reply email address from Email replies sent to, which includes the email addresses of all User IDs and Locations in your database. Note: The main email address in Organization Defaults is also sent a copy of the email.
   • Optionally, use the Send additional emails to drop-down to include selected User IDs or Location email addresses.
8. Click Preview List.
   
   
9. Clear the checkbox for any families you want to omit. You can clear the Check All header checkbox to remove every email address and select only specific families.
10. Click Send Now to send the email right away, or select Send Later to schedule the email to be sent later. See our Help article Schedule an Email for more information.

Email Multiple Classes

1. Go to the Classes (menu) > All Classes.
2. Select the checkbox in the 1st column for the classes you want to include in the email. To select all classes in the grid, leave the checkboxes in the 1st column blank.
3. Click the Send a Message (icon) and select Email from the drop-down menu.
4. Define your audience in the pop-up window and click Next: Add'l Settings.
5. Complete the Additional Settings and click Next: Composer to open the Message Classes page.
6. Select a Template if desired and the email Type (plain text or HTML).
7. Enter a Subject line and Message.
   • We recommend you compose your email message in the Jackrabbit email editor. If you copy/paste from another application (i.e., Microsoft Word), there may be hidden code that will affect how your email appears to your intended recipient.
8. Click Attach File, Insert Image, or Choose from Dropbox to attach files and add images if needed. See the Help Article Email Attachments and Images for more details.
9. Click Preview List.
   
   
10. Clear the checkbox for any families you want to omit. You can clear the Check All header checkbox to remove every email address and select only specific families.
11. Click Send Now to send the email right away, or select Send Later to schedule the email to be sent later. See our Help article Schedule an Email for more information.