JTS Training System
Table of Contents
Table of Contents
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Glossary
Before you Begin
Front Desk Staff
Lesson #1 - The Basics
Lesson #2 - Search in Jackrabbit
Lesson #3 - Add Families
Lesson #4 - Update an Existing Family
Lesson #5 - Update an Existing Family (Continued)
Lesson #6 - Enroll/Register Students into Classes
Lesson #7 - Waitlists, Trials, and Future Enrollments
Lesson #8 - Work with Students
Lesson #9 - Email Families/Students
Lesson #10 - Email Families/Students (Continued)
Lesson #11 - Post Fees to an Individual Family
Lesson #12 - Fixed Fees
Lesson #13 - Collect Payment from an Individual Family
Lesson #14 - Events and Appointments
Lesson #15 - Parent Portal - The Basics
Practice What You've Learned
Front Desk Staff Certification
Coaches/Instructors and Staff
Lesson #1 - Staff Portal - The Basics
Lesson #2 - Staff Portal - Enter Time
Lesson #3 - Staff Portal - Enter Attendance
Lesson #4 - Staff Portal - Updates Skills/Levels
Supervisors and Managers
Lesson #1 The Basics
Lesson #2 - Search in Jackrabbit
Lesson #3 - The Executive Dashboard
Lesson #4 - Manage Users
Lesson #5 - Staff Management
Lesson #6 - Staff Portal Settings
Lesson #7 - Staff Portal Settings (Continued)
Lesson #8 - Staff Portal Management
Lesson #9 - Manager Use of the Time Clock
Lesson #10 - Work With Classes
Lesson #11 - Work With Classes (Continued)
Lesson #12 - Class Enrollment Management
Lesson #13 - Tuition Fees
Lesson #14 - Tuition Fees (By Class Fee)
Lesson #15 - Tuition Fees (By Total Hours)
Lesson #16 - Non-Tuition Fees
Lesson #17 - Collect Payments - Individual
Lesson #18 - Collect Payments - Multiple
Lesson #19 - Send Emails
Lesson #20 - Financial Reports
Lesson #21 - Enrollment Reports
Practice What You've Learned
Supervisors and Managers Certificate
Home
Front Desk Staff
Designed to get you familiar with tasks such as adding families/students and enrolling students fa-door-open
Instructions
Lesson #1 - Add Families
Lesson #2 - Update an Existing Family
Lesson #3 - Enroll/Register Students into Classes
Lesson #4 - Work with Students
Lesson #5 - Emailing Families/Students
Lesson #6 - Post Fees to an Individual Family
Lesson #7 - Collect Payment from an Individual Family
Lesson #8 - Events
Lesson #9 - Parent (Customer) Portal - The Basics
Practice What You've Learned
Front Desk Certification
Glossary
Community and Where to Go With Questions
