Jackrabbit User ID passwords are case sensitive and must contain at least:
- 9 characters
- 1 lowercase
- 1 uppercase
- 1 number
Things happen, passwords may need to be changed or they can be forgotten.
There are several ways a Jackrabbit User ID password can be managed, either by the User themselves or by another Jackrabbit User who has been given the required permissions, Users & Permissions (Gear icon > Settings). Learn more about User Permissions.
|Jackrabbit Designated User|
|When the User is logged into Jackrabbit|
|From the Jackrabbit Login Page |
|Other Jackrabbit User (with correct permissions)|
|From within Jackrabbit|
For the security of your data, the Jackrabbit system will block a User ID's access to your database after three failed login attempts and change the User ID status to Locked Out. Only a User with both permissions "Manage Users & Permissions" and "Edit User Permissions" can change the status back to Normal. Learn more about User ID Login Status.